Support Operations Associate

7 days ago


Bristol, Bristol, United Kingdom One Big Circle Ltd Full time

Support Operations Associate Role

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We are seeking a highly skilled Support Operations Associate to join our team. The successful candidate will be responsible for providing technical support to customers, maintaining asset management records, and supporting the engineering and product teams with technical tasks.

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Key Responsibilities:

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  • Responding to customer inquiries and resolving technical issues">
  • Maintaining accurate records of customer interactions and asset management">
  • Collaborating with the service operations manager to improve process efficiency">
  • Providing technical guidance to engineers and product teams">
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Qualifications and Experience

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The ideal candidate should have previous experience in a service desk or help desk role, excellent communication skills, and a strong interest in information technology. Familiarity with MS Office/Google GSuite productivity software and a willingness to learn are also essential.

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What We Offer

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We offer a competitive salary of £34,000 - £39,000 per annum, plus benefits including auto-enrolment pension scheme, 25 days holiday plus bank holidays, life assurance, private healthcare cover, and work-related training courses.



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