Residential Support Associate

2 days ago


Bristol, Bristol, United Kingdom Splendid Hospitality Group Full time
About the Position

We are looking for a Residential Support Associate to join our team in Bristol. As a key member of our hotel team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of the department.

Key Responsibilities:
  • Providing support to the day-to-day operations of the hotel.
  • Setting up and maintaining the buffet system in the restaurant area.
  • Ensuring high standards of food safety and hygiene practices are maintained.
  • Cleaning and sanitizing tables in the restaurant and reception areas.
  • Keeping all public areas clean and tidy.
  • Dealing with resident queries in a polite and friendly manner.
  • Recording complaints, comments, and special requests in the daily handover log.
Our Benefits:
  • A competitive hourly rate of £11.44.
  • Free meals on duty.
  • Free parking.
  • Opportunities for training and career development.
  • Discounted hotel stays and food and beverage discounts.
  • Uniform provided.
  • Access to employee assistance programmes.
  • Leadership development opportunities.
  • Holiday entitlement and pension scheme.


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