Customer Service Professional
4 weeks ago
Take the first step towards a rewarding career as a Clinical Customer Advisor at Brook Street.
We are seeking a skilled medical professional to analyze and assess health reports, support customers, and contribute to the company's understanding of medical practices.
About the Role:
- Thoroughly examine health reports to inform decision-making.
- Offer expert support to customers navigating the hospital liaison process.
- Enhance the company's knowledge of medical practices and terminology.
- Drive positive change in internal procedures.
- Collaborate with the Medical Advisory Panel on strategic initiatives.
- Investigate and resolve complex issues.
- Produce high-quality reports for internal stakeholders.
- Stay up-to-date on industry trends and their implications.
Ideal Candidate:
- Proven experience in medical practice and report analysis.
- Outstanding communication skills, particularly when handling sensitive information.
- Strong analytical and organizational abilities.
- Capacity to manage multiple priorities and deadlines.
- Proficiency in data analysis tools and techniques.
Benefits Package:
- A competitive salary of £30,500 per annum.
- Company-sponsored pension plan.
- Annual performance bonuses.
- A comprehensive annual leave policy, including additional family days.
- Group travel insurance (discounted rates for family members).
- Employee assistance program.
- Recognition and reward scheme.
- Opportunities for professional growth and development.
- Wellness initiatives and employee discounts.
- Complimentary refreshments and a welcoming work environment.
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