Financial Services Professional
2 days ago
As a Customer Engagement Specialist at Aegon, you will be the front line of our business, interacting with customers and helping them manage their financial wellbeing. We are looking for an experienced customer service professional who can communicate effectively and work flexibly to meet customer expectations.
About UsAegon is one of the biggest providers of financial wellbeing products in the world, with almost 4 million customers in the UK. We help people live their best lives by providing pensions, insurance, savings, and investments through our online platform.
We are seeking a skilled Platform Operations Coordinator to join our team. As a key member of our operations team, you will play a crucial role in ensuring the smooth operation of our platform. You will be responsible for managing customer interactions, resolving issues, and providing exceptional service.
The ideal candidate will have experience working in a contact centre or similar environment, excellent communication skills, and the ability to work independently and as part of a team. You should also be familiar with typical Microsoft Office tools like Outlook, Teams, Word, and Excel.
BenefitsWe offer a competitive salary of £22,160 per year (or £11.36ph) and flexible pay up to £27,700 depending on your experience. In addition to a generous pension scheme, we provide private medical cover, life assurance, critical illness cover, and enhanced parental leave.
We also offer a range of lifestyle benefits, including retail discount vouchers, cycle-to-work scheme, subsidised restaurant, online GP appointments, and travel loans. Our hybrid approach to office working allows you to balance work and personal life, typically working two days in the office and three days from home.
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Audit and Compliance Professional
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