Membership and Box Office Support Specialist

4 weeks ago


London, Greater London, United Kingdom Royal Academy Of Dance Full time

Are you passionate about delivering exceptional customer service and working in a dynamic, creative environment? Do you have experience in a customer-facing role, preferably in a membership organisation or box office setting?

If so, we would love to hear from you As a Membership and Box Office Support Specialist, you will play a key role in providing efficient ticketing and customer service to our Patrons, ensuring that their needs are met promptly and efficiently.

About the Team:

  • We are a friendly and supportive team dedicated to delivering exceptional customer service and supporting the success of our organisation
  • We value diversity and inclusivity, and welcome applications from candidates with a wide range of backgrounds and experiences

Key Responsibilities:

  • Provide exceptional customer service to Patrons via telephone, email and post
  • Process and record ticketing requests accurately and efficiently
  • Maintain high-quality records and ensure compliance with departmental standards

What We Offer:

  • A competitive salary of £30,000 per annum (pro rata), based on skills and experience
  • The opportunity to work in a dynamic and creative environment with a world-renowned arts organisation
  • Ongoing training and development opportunities to support your growth and success


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