Service Support Specialist

14 hours ago


Wokingham, Wokingham, United Kingdom Octane Recruitment Full time

We are seeking a highly skilled Service Support Specialist to join our team in Wokingham. As a Service Advisor, you will play a critical role in ensuring seamless interactions between customers and our workshop staff.

About the Role

This full-time position offers a fantastic opportunity to work with a leading dealership, providing expert advice and guidance to customers on various vehicle services. Key responsibilities include:

  • Collaborating with colleagues to deliver outstanding customer service
  • Efficiently managing service bookings and communicating with customers regarding progress
  • Proactively resolving any customer concerns or issues

The ideal candidate will possess strong problem-solving skills, be proactive, and demonstrate excellent interpersonal abilities. We offer a competitive salary package, including a basic salary of £30,000 and an OTE of £39,000, along with company benefits.

What We're Looking For

To excel in this role, you should have:

  • Previous experience working as a Service Advisor or in a similar customer-facing position
  • Strong knowledge of motor trade systems, preferably Pinnacle or Kerridge
  • An ability to build rapport with customers and provide personalized support

We look forward to receiving your application if you're a driven and customer-focused individual with a proven track record in delivering exceptional service.



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