User Experience Specialist

1 month ago


London, United Kingdom Best Buy Health Full time

We are seeking a highly skilled User Experience Specialist to join our team at Best Buy Health. The ideal candidate will have a strong background in user-centered design and be able to create innovative solutions that meet the needs of our diverse user base.

This role will involve collaborating with cross-functional teams to design and develop our health technology platform, which is used by thousands of medical professionals and their patients globally.

  • Execute on all phases of the design process, from researching and prioritizing user needs to wireframing concepts and mockups, to testing and iterating solutions
  • Direct contact with customers, internal stakeholders, and end-users on co-creation projects, facilitating workshops and design sessions/reviews
  • Produce appropriate UX artefacts in formats that work for the project, e.g., sketches, storyboards, task flows, wireframes, prototypes, etc., and that meet quality and accessibility standards
  • Work across both digital and physical mediums and create seamless journeys between the two
  • Collaborate with multiple teams across Best Buy Health, e.g., Engineering, Clinical, Sales, Customer Success, Implementation, etc., and multiple time zones

Basic Qualifications:

  • 2+ years of relevant experience as a User Experience Specialist

Preferred Qualifications:

  • Experience planning and conducting user research and usability testing and converting findings into clear, concise, actionable items
  • Proven understanding and experience with interface design, interaction design, and prototyping
  • Experience creating appropriate UX artefacts for responsive web and mobile applications
  • Experience communicating design processes, ideas, and solutions to teammates, engineers, and other key stakeholders
  • Knowledge of industry tools: Figma, Miro, etc.
  • Experience in the healthcare sector


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