Client Transformation Partner

7 days ago

London, Greater London, United Kingdom Celonis Full time

Celonis is the global leader in Process Mining technology, and we're looking for a skilled professional to spearhead our mission of data-driven business transformation with our most strategic customers. As a Client Transformation Partner, you will lead extensive teams of Celonis experts to ensure the success and satisfaction of some of our top customer base on their journey to realizing value with Celonis.

Job Description

The Client Transformation Partner will be the primary accountable lead and trusted advisor, dedicated to driving value for the assigned account patch. This involves engaging with C-Level Executives to collaboratively define the long-term vision for utilizing Celonis to transform their business while mobilizing the necessary Celonis resources. Supported by the Celonis cross-functional teams, you will drive measurable business impact across various processes, functions, and business areas and accelerate the adoption of our platform.

Key Responsibilities
  • Develop and maintain strong relationships with key stakeholders, including C-level internal/external executives, embedding Celonis into their strategic objectives.
  • Ensure engagements are properly staffed, leveraging resources from global cross-functional Celonis teams, such as Servicing, Product & Engineering
  • Mentor customers on organization design and maturation of Centers of Excellence to focus on increasing adoption of our platform
  • Mentor and coach team members, providing guidance and support for their success, and offer feedback to managers on team performance.
Requirements

We seek experienced professionals with a proven track record in leading cross-functional teams, managing executive relationships, driving profitable growth, and blending deep process and industry expertise with strong analytical and consulting skills. The estimated salary for this position is $120,000 - $180,000 per year, depending on location and experience.

You will also need:

  • Minimum 10 years of relevant customer success, strategy consulting, or related experience in Industry required.
  • Strong experience in driving large-scale transformation programs, process re-engineering engagements, and implementations
  • Strong experience working for or within the Automotive / Manufacturing space, being familiar with current challenges, strategic direction, and ongoing initiatives. Strong existing network is a plus.
  • Extensive experience in achieving business objectives through the deployment of software solutions
  • Able to navigate large global organizations and have the power of persuasion through data, facts, and confidence
  • Natural and consultative approach when engaging with senior executives
  • Team player who inspires the team with a patient and entrepreneurial leadership style
  • Project management: ability to organize and manage multiple streams
  • Strong communication skills and ability to translate Celonis use cases into customer business landscape
  • Self-motivated, proactive team player
  • Ability to thrive in fast-paced, collaborative, and ambiguous environments with various stakeholders
  • Will to travel to meet with customer stakeholder needs (25%)

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