Front Desk Dental Coordinator

5 days ago


Devizes, Wiltshire, United Kingdom Portman Dental Care group. Full time

Join our dynamic team at Ferndale Dental & Implant Clinic, a respected private dental practice in Devizes. As a Receptionist, you will play a vital role in delivering exceptional patient care and supporting our clinical team.

Job Summary

This full-time position involves working over 5 days, with typical shifts from 08:15-17:15, one later evening on Thursday, and one Saturday morning per month. The successful candidate will be responsible for managing front-of-house operations, maintaining accurate records, and developing strong relationships with patients.

Key Responsibilities
  • Provide exceptional patient care, addressing their needs and concerns in a professional and empathetic manner.
  • Maintain accurate records, adhering to confidentiality and data protection policies.
  • Support the clinical team by coordinating appointments, procedures, and administrative tasks.
Requirements

To excel in this role, you should possess:

  • Previous front-desk experience, preferably in a dental or healthcare setting.
  • A positive attitude, empathy, and excellent organizational skills.
  • Exceptional communication and interpersonal skills, with a passion for delivering outstanding patient care.
Salary and Benefits

The salary for this role is £24,000 - £30,000 per year, depending on experience. In addition, Ferndale Dental & Implant Clinic offers a range of benefits, including:

  • Bonus scheme based on practice performance.
  • Enhanced maternity and paternity leave.
  • Life assurance and contributory pension scheme.
  • Employee Assistance Programme, offering confidential helpline and counseling services.
  • Cycle to work scheme and benefits platform with access to discounted shopping and travel.


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