Customer Service Representative

1 week ago


Corsham, Wiltshire, United Kingdom ESS Full time
About the Role

We are seeking a skilled and enthusiastic Customer Service Representative to join our team at ESS. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service to our guests.

Key Responsibilities
  • Greeting and Serving Guests: You will be the first point of contact for our guests, ensuring they receive a warm and welcoming experience.
  • Food and Beverage Service: You will be responsible for serving food and beverages to our guests, ensuring they receive a seamless and personalized experience.
  • Menu Knowledge: You will be expected to have a good knowledge of our menu and be able to make recommendations to our guests.
  • Teamwork: You will work closely with our team to ensure that our guests receive a high level of service.
  • Food Handling and Hygiene: You will be responsible for maintaining high standards of food handling and hygiene.
  • Health and Safety: You will be expected to comply with all health and safety regulations.
Requirements
  • Passion for Customer Service: You will have a genuine passion for delivering exceptional customer service.
  • Excellent Communication Skills: You will have excellent communication skills, both written and verbal.
  • Teamwork: You will be an excellent team player, able to work collaboratively with our team.
  • Flexibility: You will be flexible and able to work a variety of shifts, including weekends and holidays.
  • Food Safety Certification: You will have a food safety certification or be willing to obtain one.
About ESS

ESS is a leading provider of food and hospitality services to the Defence, Government, and Energy sectors. We pride ourselves on delivering exceptional customer service and creating a welcoming environment for our guests.



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