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Customer Service Representative
2 months ago
Job Summary:
We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at CMD Recruitment. As a key member of our sales team, you will be responsible for developing existing customer relationships, identifying new business opportunities, and providing exceptional customer service.
Key Responsibilities:
- Customer Relationship Management: Develop and maintain strong relationships with existing customers, identifying opportunities to upsell and cross-sell products and services.
- Business Development: Identify and pursue new business opportunities, working closely with the sales team to develop and execute sales strategies.
- Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Administrative Support: Provide administrative support to the sales team, including data entry, report preparation, and other tasks as required.
Requirements:
- Previous Sales Experience: A minimum of 1 year of sales experience, preferably in a customer-facing role.
- Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with customers and colleagues.
- Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze complex customer issues and develop effective solutions.
- Teamwork: A strong team player, with the ability to work collaboratively with colleagues to achieve sales targets.
What We Offer:
- Competitive Salary: A competitive salary and bonus structure, with opportunities for career advancement.
- Modern Working Environment: A modern and spacious working environment, with state-of-the-art technology and equipment.
- Professional Development: Opportunities for professional development and training, to help you achieve your career goals.
