Community Engagement Officer

3 weeks ago


Corsham, Wiltshire, United Kingdom Niyaa People Ltd Full time
Join Our Team as a Community Engagement Officer

We are excited to collaborate with a reputable Housing Association in search of a committed Community Engagement Officer to enhance our team. This position provides an opportunity to significantly influence the lives of community members while enjoying benefits such as a vehicle allowance. If you possess experience as a Tenant Liaison Officer, Scheduler, or Customer Service Representative, this role may be an excellent fit for you.

Key Responsibilities:
  • Serving as the primary contact for resident inquiries and concerns, ensuring outstanding customer service
  • Investigating and addressing all issues in partnership with the team
  • Maintaining regular communication with residents to provide timely updates on project progress
  • Advising and assisting residents throughout the property improvement process
  • Scheduling work appointments with residents
  • Fostering strong relationships with both residents and internal teams
Requirements:
  • Previous experience as a Tenant Liaison Officer, Customer Service Representative, or Scheduler
  • Experience in social housing or a related field
  • Exceptional communication and interpersonal abilities
Benefits:
  • Vehicle allowance
  • Opportunity to engage in long-term projects
  • Supportive team atmosphere

If you are passionate about making a positive impact in the community and meet the qualifications for this Community Engagement Officer position, we invite you to consider this opportunity. Join us in fostering positive change and improving the quality of life for residents.



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