Appeals and Permits Coordinator

3 days ago


London, Greater London, United Kingdom Unity Recruitment Full time
Key Responsibilities

The successful candidate will be responsible for:

  1. Working within a team of officers to provide a customer-facing interface in parking services
  2. Handling correspondence, appeals, permits, telephone calls, income, invoicing, refunds, complaints, courts, bailiffs, and data entry
  3. Providing exceptional customer service and resolving issues efficiently
  4. Collaborating with colleagues to achieve team goals and objectives
Requirements

To be successful in this role, you will need:

  • Good working knowledge of parking appeals
  • Excellent communication and interpersonal skills
  • Ability to work effectively as part of a team
  • Basic computer literacy and proficiency in Microsoft Office


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