Luxury Retail Leadership Opportunity

5 days ago


London, Greater London, United Kingdom MODE SEARCH Ltd. Full time
Luxury Retail Leadership Opportunity

MODE SEARCH Ltd. is seeking a seasoned Deputy Store Director for one of London's most prestigious department stores.

This global luxury fashion brand is renowned for its innovative craftsmanship and exquisite collections, including men's and women's ready-to-wear, accessories, and leather goods.

The successful candidate will report to the Store Director and oversee a team of 60 sales associates and department managers, focusing on team development, sales, operational effectiveness, and training.

Key Responsibilities:

  • Lead and motivate a team to achieve exceptional customer service standards;
  • Identify future talent and create personalized development plans;
  • Achieve budget goals, including turnovers, KPIs, and salary budgets;
  • Collaborate with HR and Retail Director on staff recruiting;
  • Support PR & marketing events and provide in-store tours to enhance the customer experience;
  • Prepare detailed reports on buying trends, customer needs, and profit margins;
  • Conduct annual personnel performance appraisals and provide constructive feedback;
  • Monitor inventory levels and order new items as needed;
  • Source, hire, train, and lead new staff members.

Requirements:

  • Fluent English is required, with additional languages an advantage;
  • Minimum 5 years of luxury retail management experience;
  • Results-driven and able to demonstrate initiative;
  • Excellent analytical skills and client-centric mindset;
  • Strong leadership skills to organize and animate a team with genuine values of inclusivity and trust.

Estimated Salary:£80,000 - £120,000 per annum (dependent on experience).



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