Business Optimization Specialist
2 weeks ago
Business Optimization Specialist
We're looking for an experienced Business Optimization Specialist to join our Service and Quality team. As a key player in our organization, you'll be responsible for managing and leading research projects, competitor studies, and warranty claims analysis to ensure we stay ahead of the market.
Key Responsibilities:
- Manage and lead research projects and competitor studies to stay ahead of the market.
- Produce and distribute weekly and monthly activity and performance reports on our departments.
- Carry out in-depth monthly analysis of warranty claims, monitoring dealer activity and performance, and analyzing claims data to identify trends and focus areas.
- Provide administrative support for the coordination and management of warranty audit activity.
- Collate and produce accurate monthly invoicing files for relevant service programs.
- Assist the Quality team with the collation and provision of new model service data.
- Carry out research and competitor studies for service programs and warranty offerings.
- Provide general support and assistance to the Service & Quality and field teams.
Requirements:
We're looking for someone who is genuinely passionate about understanding Analytics and has a relevant background in business, commerce, or statistics.
This role will encourage you to act quickly, test your flexibility, and motivate you to constantly adapt to new things. You'll have the opportunity to gain a huge amount of experience, knowledge, and skill development during your time with us.
We recognize that there may be a number of ways to meet our requirements, and we're looking for the best candidate for the job. If you think you could be a good fit for this role, we'd love to hear from you.
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