Charity Shop Leader

4 weeks ago


StokeonTrent, Stoke-on-Trent, United Kingdom Douglas Macmillan Hospice Full time

Job Title: Shop Manager

About the Role:

We are seeking a proactive and motivated Shop Manager to lead our Cheadle shop team. As the Shop Manager, you'll be responsible for driving the success of our Cheadle shop, leading by example and overseeing daily operations.

Key Responsibilities:

  • Lead, motivate, and support your Deputy Manager and volunteers to meet sales targets
  • Implement visual merchandising and promotional activities to attract customers
  • Oversee sorting, pricing, and displaying donations to maximize shop appeal
  • Manage the day-to-day operations of the shop, ensuring it runs smoothly and efficiently
  • Ensure high standards of customer service and create a welcoming atmosphere

About You:

We're looking for someone with a passion for charity work and community engagement. You'll bring excellent people skills, a proactive approach, and the flexibility to adapt to the daily challenges of a charity shop environment. Additionally, you'll have:

  • Proven retail management experience, ideally in a charity or high street retail setting
  • Strong leadership skills to inspire, manage, and develop a diverse team of staff and volunteers
  • A commercial mindset, with experience in meeting targets
  • Great organisational skills and attention to detail for effective stock management
  • Flexibility to cover a varied schedule, including weekends

Why Work for Us:

At Dougie Mac, we care for our staff and provide a wide range of staff benefits, including a competitive salary, generous annual leave, and opportunities for learning and development.



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