Assistant Bar, Lounge and Terrace Manager

1 month ago


Chippenham, Wiltshire, United Kingdom Exclusive Hotels and Venues Full time

Job Overview

We are seeking a highly skilled and experienced Bar, Lounge and Terrace Manager to join our team at Exclusive Hotels and Venues. As a key member of our Food and Beverage department, you will be responsible for delivering exceptional service and ensuring the smooth operation of our bar, lounge, and terrace areas.

Key Responsibilities

  • Supervise and lead a team of staff to deliver exceptional service and maintain high standards of quality and cleanliness.
  • Assist the Food and Beverage Manager in the development and implementation of departmental strategies and plans.
  • Monitor and control costs, including stock levels, inventory, and labor costs.
  • Ensure effective communication and collaboration with other departments, including front office, housekeeping, and maintenance.
  • Provide excellent customer service and resolve any customer complaints in a professional and courteous manner.
  • Stay up-to-date with industry trends and best practices, and implement new ideas and initiatives to improve service and efficiency.

Requirements

  • Minimum 4-star hotel or venue experience, with a strong background in bar, lounge, and terrace operations.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong analytical and problem-solving skills, with the ability to manage budgets and control costs.
  • Ability to work effectively in a fast-paced environment, with a high level of flexibility and adaptability.
  • WSET Level 2 certification or equivalent.

What We Offer

  • Competitive salary and benefits package.
  • Opportunities for career development and progression.
  • Free meals on duty and 50% discount on food and beverage across all Exclusive properties.
  • Access to our learning platform, including training and development programs.
  • Free gym access and dedicated classes.
  • Recognition and rewards scheme.


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