Assistant Bar, Lounge and Terrace Manager
1 month ago
Job Overview
We are seeking a highly skilled and experienced Bar, Lounge and Terrace Manager to join our team at Exclusive Hotels and Venues. As a key member of our Food and Beverage department, you will be responsible for delivering exceptional service and ensuring the smooth operation of our bar, lounge, and terrace areas.
Key Responsibilities
- Supervise and lead a team of staff to deliver exceptional service and maintain high standards of quality and cleanliness.
- Assist the Food and Beverage Manager in the development and implementation of departmental strategies and plans.
- Monitor and control costs, including stock levels, inventory, and labor costs.
- Ensure effective communication and collaboration with other departments, including front office, housekeeping, and maintenance.
- Provide excellent customer service and resolve any customer complaints in a professional and courteous manner.
- Stay up-to-date with industry trends and best practices, and implement new ideas and initiatives to improve service and efficiency.
Requirements
- Minimum 4-star hotel or venue experience, with a strong background in bar, lounge, and terrace operations.
- Excellent leadership and communication skills, with the ability to motivate and inspire a team.
- Strong analytical and problem-solving skills, with the ability to manage budgets and control costs.
- Ability to work effectively in a fast-paced environment, with a high level of flexibility and adaptability.
- WSET Level 2 certification or equivalent.
What We Offer
- Competitive salary and benefits package.
- Opportunities for career development and progression.
- Free meals on duty and 50% discount on food and beverage across all Exclusive properties.
- Access to our learning platform, including training and development programs.
- Free gym access and dedicated classes.
- Recognition and rewards scheme.
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