Director of Service Excellence

4 weeks ago


Huddersfield, Kirklees, United Kingdom Mencap in Kirklees Full time

Job Summary:

To lead the management of services within the Kirklees boundary, encompassing Supported Living, Residential homes, Day services, and Leisure Services. The ideal candidate will foster a culture of continuous improvement, promoting best practices and upholding the organisation's vision, equality, diversity, and health and safety standards.

Key Responsibilities:

  • Develop and implement strategies for service improvement
  • Lead a team of staff to maintain high standards of customer care
  • Ensure compliance with organisational policies and procedures

Requirements:

  • 2 years of management experience
  • Bachelor's degree (preferred)

Work Environment: In-person work location


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