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Service Excellence Specialist
3 months ago
As a Service Excellence Specialist, you will be responsible for delivering exceptional customer experiences. Key responsibilities include:
- Providing timely and accurate responses to customer inquiries.
- Escalating complex issues to ensure customer satisfaction.
- Collaborating with internal teams to improve customer service processes.
Requirements:
- Previous experience in a customer-facing role.
- Excellent communication and problem-solving skills.
- Ability to work in a team environment.
Benefits:
- Competitive salary and performance-based incentives.
- Pension scheme and healthcare benefits.
- Training and development opportunities.