Aftersales Department Lead

21 hours ago


High Wycombe, Buckinghamshire, United Kingdom Hawkfield Recruitment Full time

Hawkfield Recruitment is working with a well-established dealer group in the High Wycombe area to recruit an experienced Aftersales Manager. This role will lead the busy aftersales department at High Wycombe, optimising and increasing service department profitability while maintaining high levels of customer satisfaction.

Responsibilities
  • Lead the aftersales department to achieve financial targets and improve customer satisfaction.
  • Manage and motivate a team of service department colleagues to ensure excellent customer service and efficient workflow.
  • Develop and implement strategies to increase service department profitability, including process improvements and cost reduction initiatives.

As a successful Aftersales Manager, you will have a proven track record of working within a dealer environment, either as a Service Manager or Aftersales Manager. You will be responsible for inspiring and leading your team, effectively managing resources and driving business growth.

What We Offer
  • A competitive salary range of £40,000 - £55,000 per annum.
  • An uncapped commission scheme to reward your hard work and dedication.
  • A company car to support your professional development and convenience.
  • Up to 33 days holiday per annum, plus additional paid time off for family and celebratory events.
  • Access to Perkbox, offering hundreds of perks and discounts for personal and professional benefits.
  • Discounts on new and used vehicle purchases, servicing, and repairs for you and your loved ones.
  • Death in Service benefit of 4 x salary, providing peace of mind for you and your loved ones.
  • A comprehensive pension scheme with enhanced employer contributions to secure your financial future.
  • Flexible working hours to balance your personal and professional life.
  • A cycle to Work bike purchase scheme through salary exchange, supporting your health and wellbeing.
  • Access to an in-house management development scheme to enhance your leadership skills and career progression.

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