Customer Service Representative

6 days ago


Manchester, New Hampshire, United Kingdom Christie & Co Full time
About the Role

We are seeking a highly motivated and customer-focused Client Services Representative to join our team in Manchester. As a key member of our client services team, you will be responsible for ensuring all new and existing clients receive exceptional service and support.

Key Responsibilities
  • Manage client relationships and provide timely and effective communication
  • Qualify and distribute leads to relevant teams within the company
  • Enter client information into our CRM system to ensure seamless communication and follow-up
  • Identify opportunities to upsell and cross-sell our services to clients
  • Deliver exceptional customer service and support to clients
Requirements
  • 2+ years of experience in a phone-based position
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and manage multiple priorities
  • Experience with CRM systems and data entry
  • Logical approach to resolving issues and providing solutions
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance
About Us

Christie & Co is a leading specialist advisor and broker for buying and selling businesses in various sectors. We offer agency, valuations, and consultancy services across the UK and Europe, with a focus on delivering exceptional client service and support.



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