Customer Service Administrator

3 days ago


Fareham, Hampshire, United Kingdom Totaljobs Group Ltd Full time

Totaljobs Group Ltd is currently seeking a skilled Customer Service Administrator to join our team. As a key member of the Safeguarding and Student Services team, you will provide administrative support to ensure excellent and timely support for all students.

About the Role:
  • Administrative support to the Safeguarding and Student Services teams.

You will be responsible for dealing with routine correspondence and enquiries from learners, parents, outside agencies and College staff, referring on to appropriate specialist staff in accordance with college procedures. You will also support and provide an administrative service for student safeguarding files, upholding confidentiality at all times.

Requirements: Strong interpersonal skills, customer service experience, and knowledge of Microsoft IT packages. A minimum GCSE Grade 4/C in English & Maths or equivalent is required, along with a keen interest in your industry and willingness to undergo further training and development.

Salary: £28,000 - £32,000 per annum, dependent on experience. Regular training and development opportunities available.



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