Employer Engagement Specialist

5 days ago

Wakefield, Wakefield, United Kingdom Maximus UK Full time
About the Role

We are seeking a highly skilled and experienced Employer Engagement Specialist to join our team at Maximus UK. As an Employer Engagement Specialist, you will play a critical role in supporting the delivery of high-quality vacancies to our participants and building strong relationships with employers across West Yorkshire.

Key Responsibilities
  • Regional Sector Planning: Develop and own regional sector plans linked to the national employer engagement strategy, ensuring a consistent and bespoke service is provided to both employers and service users.
  • Market Insight and Feedback: Source and share market insight/feedback from key employer partners/organisations to develop plans and support Labour Market Intelligence (LMI) and the analyst role.
  • Employer Relationship Management: Identify, engage, and manage key employer relationships within a sector(s), and region to become the 'recruitment partner of choice'.
  • Employment Opportunity Pipeline Management: Develop and manage an employment opportunity pipeline, including ring-fenced/guaranteed vacancies, work experience placements, job fairs, etc.
  • Recruitment Activity Coordination: Coordinate recruitment activity to ensure employer needs are met.
  • Expert Advice and Guidance: Provide expert advice, guidance, and support on workforce planning, training needs analysis, and other related areas.
  • Co-Designing Employment Routeways: Co-design employment routeways to address current/future recruitment needs.
  • Employer Support and Facilitation: Facilitate and encourage employer support as part of the prescribed customer journey, including sector insight sessions, assessment centres, etc.
  • Account Management: Support the Head of Employer Engagement and Director of Employer Engagement with key account management of Strategic/National partners.
  • Strategic Engagement: Work with the Strategic Engagement Manager to engage and support regional partner organisations, identified through the strategic plan(s), with account management, specific relationship ownership, and subsequent development of programmes, including secondments where applicable.
  • Best Practice Development: Support the development of best practice and the most efficient ways of working.
  • Market Insight and Feedback Sharing: Source and share market insight/feedback from employer partners/agencies to support the LMI analyst role.
  • Customer Support and Ambassadorship: Act as an 'ambassador' for customers who require extra support, identifying and agreeing workplace adjustments, such as working interviews, job carving, etc.
  • Internal Collaboration: Work closely with internal colleagues, including Business Managers, Employment Advisors, and Resource Specialists, to ensure customers meet the expectations of employers and are fully prepared for the transition into work.
  • Site Caseload Management: Understand site caseload job requirements and ensure that both employment and candidate pipelines are aligned, including detailed forecasting of future opportunities.
  • Market Knowledge Sharing: Share market knowledge and intelligence to help identify and address potential barriers to work, such as skills gaps and training needs.
  • Internal Team Support: Support internal teams to better prepare customers through a shared understanding of job specifications and requirements.
Requirements
  • Relationship Building: Ability to build long-term relationships with employers.
  • Emotional Intelligence and Resilience: High level of emotional intelligence, personal resilience, and empathy with our participants.
  • Recruitment and Account Management Experience: Experience of recruitment and account management/business development.
  • Target Achievement: Significant experience of achieving and exceeding targets.
  • Employer Relationship Building: Extensive experience of building rapport/relationships with employers.
  • Labour Market Understanding: Strong understanding of labour markets and recruitment trends.
  • Labour Market Analytics: Ability to produce labour market analytics and predict opportunities.
  • Proactivity and Reactivity: Pro-active and re-active in response to large-scale opportunities.
  • Customer Focus: Customer-focused with a strong commitment to customer care.
  • Delivering Plans: Significant experience of delivering successful plans to agreed timescales.
  • Communication and Influencing Skills: Excellent communication skills with the ability to adapt to a wide range of communication and learning styles, and demonstrable influencing skills that promote commitment and action.
  • Conflict Management: Ability to manage conflicting objectives and demonstrate strong negotiation skills to resolve any issues.
  • Teamwork and Flexibility: Strong team player with a positive and flexible approach to both work and colleagues.
  • Previous Experience: Previous experience in employability or a related service industry is desirable.
  • Driver and Vehicle Access: A driver with access to their own vehicle.

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