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Employer Engagement Specialist

2 months ago

Wakefield, Wakefield, United Kingdom Maximus UK Full time
About the Role

We are seeking a highly skilled and experienced Employer Engagement Specialist to join our team at Maximus UK. As an Employer Engagement Specialist, you will play a critical role in supporting the delivery of high-quality vacancies to our participants.

Key Responsibilities
  • Regional Sector Planning

Develop and own regional sector plans, linked to the national employer engagement strategy, to identify new opportunities and ensure we understand and can adapt to changing market demands.

Market Insight and Feedback

Source and share market insight/feedback from key employer partners/organisations to develop our plans and support Labour Market Intelligence (LMI) and the analyst role.

Employer Relationship Management

Identify, engage, and manage key employer relationships within a sector(s), and region to become the 'recruitment partner of choice'.

Employment Opportunity Pipeline Management

Develop and manage employment opportunity pipelines, including ring-fenced/guaranteed vacancies, work experience placements, job fairs, etc.

Recruitment Activity Coordination

Coordinate recruitment activity to ensure employer needs are met.

Expert Advice and Guidance

Provide expert advice, guidance, and support on workforce planning, training needs analysis, and co-designing employment routeways to address current/future recruitment needs.

Employer Support and Facilitation

Facilitate and encourage employer support as part of the prescribed customer journey, including sector insight sessions, assessment centres, etc.

Account Management and Relationship Ownership

Support the Head of Employer Engagement and Director of Employer Engagement with key account management of Strategic/National partners and work with the Strategic Engagement Manager to engage and support regional partner organisations.

Best Practice Development and Process Improvement

Support the development of best practice and the most efficient ways of working.

Market Insight and Feedback Sharing

Source and share market insight/feedback from employer partners/agencies to support the LMI analyst role.

Customer Support and Workplace Adjustments

Act as an 'ambassador' for customers who require extra support, to identify and agree workplace adjustments, such as working interviews, job carving, etc.

Internal Collaboration and Communication

Work closely with internal colleagues, including Business Managers, Employment Advisors, and Resource Specialists, to ensure customers meet the expectations of employers and are fully prepared for the transition into work.

Site Caseload Management and Forecasting

Understand site caseload job requirements and ensure that both employment and candidate pipelines are aligned, including detailed forecasting of future opportunities.

Market Knowledge Sharing and Intelligence

Share market knowledge and intelligence to help identify and address potential barriers to work, such as skills gaps and training needs.

Internal Team Support and Collaboration

Support internal teams to better prepare customers through a shared understanding of job specifications and requirements.

Requirements
  • Relationship Building and Management

An ability to build long-term relationships with employers.

Emotional Intelligence and Empathy

A high level of emotional intelligence, personal resilience, and an empathy with our participants.

Recruitment and Account Management Experience

Experience of recruitment and account management/business development.

Target Achievement and Performance

Significant experience of achieving and exceeding targets.

Labour Market Understanding and Analytics

A strong understanding of labour markets and recruitment trends, with the ability to produce labour market analytics and predict opportunities.

Proactivity and Adaptability

Ability to be pro-active and re-active in response to large-scale opportunities.

Customer Focus and Commitment

Customer-focused with a strong commitment to customer care.

Delivering Plans and Results

Significant experience of delivering successful plans to agreed timescales.

Communication and Influencing Skills

Excellent communication skills with the ability to adapt to a wide range of communication and learning styles, and demonstrable influencing skills that promote commitment and action.

Teamwork and Flexibility

Strong team player with a positive and flexible approach to both work and colleagues.

Desirable Qualifications and Experience

Previous experience in employability or a related service industry is desirable, and a driver with access to their own vehicle.

About Maximus UK

Maximus UK is a global organisation that specialises in providing health and employment services to millions of people every year. We employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.

We are committed to developing, maintaining, and supporting a culture of diversity, equity, and inclusion throughout the recruitment process. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention, and career development of people with disabilities and long-term conditions.