Administrative and Customer Care Advisor

2 days ago


Grantham, Lincolnshire, United Kingdom Ambitions Personnel Full time

We are Ambitions Personnel, a leading recruitment agency in the UK.

We are currently recruiting for a customer service administrator to join our team on a temporary to permanent basis.

This role involves working in a small team and assisting with various administrative tasks.

The working hours are Monday to Thursday 08:30-17:00 and Friday 08:30-16:30.

After 12 weeks, this role will become permanent for the successful candidate.

We require someone with experience in using Sage, Microsoft Word, and Excel.

Job Description:
  • Dealing with customer inquiries, samples, product reserves, sale orders, and returns via phone and email.
  • Raising sales orders on a Microsoft Word document that is then passed to the accounts department to load onto the Sage system.
  • Quotations and proforma invoices to be raised on Sage if and when required or requested.
  • The use of web portals to check stock availabilities and providing lead times.
  • Raising postage labels for sample orders and UPS shipping labels when covering for other departments.
  • Some export work as above dealing with overseas customers.
What We Offer:
  • A salary of approximately £24,000 - £30,000 per annum.
  • A chance to work with a dynamic team and develop your skills.
  • An opportunity to progress to a permanent position after 12 weeks.


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