Enforcement Compliance Officer

2 weeks ago

Leeds, Leeds, United Kingdom Driver and Vehicle Licensing Agency Full time
Job Summary

We are seeking a highly skilled and experienced Enforcement Compliance Officer to join our team at the Driver and Vehicle Licensing Agency (DVLA). As an Enforcement Compliance Officer, you will play a crucial role in representing the DVLA at Magistrates' Court as a Prosecutor for vehicle tax and insurance related offences.

Your key responsibilities will include case management, fact-checking, customer communication, education, and presentation of cases in court. You will work closely with other enforcement agencies, such as the Police and Trading Standards, to assist with operations.

Key Responsibilities
  • Manage cases for vehicle enforcement at the Prosecution stage.
  • Verify facts and documents on DVLA systems to support decision-making.
  • Communicate with customers through correspondence, phone calls, and in-person interactions.
  • Educate customers to ensure future compliance.
  • Prepare cases for court, ensuring legislation and time scales are observed.
  • Present cases on behalf of the Agency in Magistrates' Court.
  • Collaborate with other enforcement agencies to support operations.
Requirements

To be successful in this role, you will need to have a high level of accuracy, exceptional organisational skills, and excellent interpersonal skills. You will also need to be a professional, confident, and credible communicator with the ability to remain calm and focused under pressure.

Experience within an enforcement or audit environment is essential. You will also need to hold a full valid UK driving licence and be willing to travel frequently to attend court.

Benefits

As a member of our team, you will enjoy a range of benefits, including a salary of £28,119, a generous employer contribution to the Civil Service pension scheme, and access to a wide range of training and development opportunities.

You will also have the opportunity to work in a dynamic and supportive environment, with flexible working options and a great work-life balance.

About the Role

This is an exciting opportunity to join our team and contribute to the delivery of UK public services. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.

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