Conference and Banqueting Team Member

5 days ago

Ware, Hertfordshire, United Kingdom Exclusive Hotels and Venues Full time

Job Overview

We are seeking a highly motivated and organized Conference and Banqueting Assistant to join our team at Exclusive Hotels and Venues. As a key member of our events team, you will play a crucial role in delivering exceptional service to our guests and contributing to the success of our conferences, weddings, and events.

Key Responsibilities

  • Support the C&B Supervisors in the day-to-day operation of the department, ensuring seamless service delivery and guest satisfaction.
  • Assist in the set-up and maintenance of function rooms and public areas, maintaining the highest standards of cleanliness and presentation.
  • Provide exceptional service to guests, ensuring their needs are met and exceeded.
  • Anticipate and respond promptly to guests' needs, resolving any issues that may arise.
  • Collaborate with other staff members to maintain a harmonious and efficient work environment.

Requirements

  • A positive attitude and warm personality, with a passion for delivering exceptional customer service.
  • Excellent communication and teamwork skills, with the ability to work effectively in a fast-paced environment.
  • A willingness to learn and develop, with a commitment to ongoing training and professional growth.

About Exclusive Hotels and Venues

Exclusive Hotels and Venues is a family-owned collection of luxury hotels and venues, offering a range of leisure, wedding, meeting, and training facilities. Our beautiful locations and stunning countryside provide the perfect backdrop for our guests to relax and enjoy their stay with us.

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