Legal Collections Supervisor

5 days ago


Warrington, Warrington, United Kingdom CV-Library Full time

Job Summary

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As a Debt Recovery Team Manager, you will be responsible for leading a team of collection agents to achieve exceptional debt recovery results. You will work closely with the management team to develop and implement strategies to improve collections performance and customer satisfaction.

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Key Responsibilities

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  • Manage a team of Legal Collection Agents to maximise debt recovery throughout the collections process.">
  • Develop and implement effective strategies to improve collections performance and customer satisfaction.">
  • Work closely with the management team to identify areas for improvement and develop plans to address them.">
  • Maintain accurate records and reports on collections activity and performance.">
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Requirements

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To be successful in this role, you will need:

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  • A strong understanding of debt recovery processes and compliance.">
  • Experience in team management and leadership.">
  • Excellent communication and negotiation skills.">
  • The ability to work under pressure and think creatively to resolve issues.">
  • A passion for delivering high-quality results and exceeding customer expectations.">
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Company Overview

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CV-Library is a dynamic and innovative communications group with a large heritage in print. We are committed to delivering exceptional service to our customers and strive to create a positive and supportive work environment for our employees.



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