Legal Collections Supervisor
5 days ago
Job Summary
">As a Debt Recovery Team Manager, you will be responsible for leading a team of collection agents to achieve exceptional debt recovery results. You will work closely with the management team to develop and implement strategies to improve collections performance and customer satisfaction.
">Key Responsibilities
">- ">
- Manage a team of Legal Collection Agents to maximise debt recovery throughout the collections process.">
- Develop and implement effective strategies to improve collections performance and customer satisfaction.">
- Work closely with the management team to identify areas for improvement and develop plans to address them.">
- Maintain accurate records and reports on collections activity and performance.">
Requirements
">To be successful in this role, you will need:
">- ">
- A strong understanding of debt recovery processes and compliance.">
- Experience in team management and leadership.">
- Excellent communication and negotiation skills.">
- The ability to work under pressure and think creatively to resolve issues.">
- A passion for delivering high-quality results and exceeding customer expectations.">
Company Overview
">CV-Library is a dynamic and innovative communications group with a large heritage in print. We are committed to delivering exceptional service to our customers and strive to create a positive and supportive work environment for our employees.
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