Commercial Support Officer

2 days ago


Warrington, Warrington, United Kingdom CV-Library Full time

This is a fantastic opportunity for an experienced Administration Supervisor to take their career to the next level. You will be working with a dynamic team to provide exceptional customer service and ensure seamless administration operations.

Key Responsibilities:

  1. Administration Oversight: Oversee the administration function, ensuring seamless operations and high-quality customer service.
  2. Customer Communication: Communicate with customers through regular phone calls and emails, providing prompt and professional responses to queries.
  3. Document Management: Manage documentation, including ordering missing documents from the official website and systems.
  4. Inspection Report Review: Review inspection reports for coherence; collaborate with experts when necessary and make inspection reports available to partners and customers via designated tools.
  5. Invoicing and Collections: Manage invoicing and oversee collection and delivery processes to completion.
  6. Miscellaneous Tasks: Perform miscellaneous administrative tasks.

Requirements:

  • Results-Oriented Individual: Flexible and result-driven individual with a focus on completing tasks to their end points.
  • Customer Service Expertise: Excellent customer service skills, both over the telephone and in person.
  • Technical Proficiency: Proficiency in using various computer-based systems.
  • Attention to Detail: Strong attention to detail and ability to manage sensitive data.
  • Excel Mastery: Advanced Excel skills and data manipulation abilities.

Earnings Estimate: £35,000 - £45,000 per annum.



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