
Business Operations Supervisor
23 hours ago
We are seeking a highly organized and detail-oriented individual to fill the role of Administration Supervisor. This is a full-time, permanent position with standard working hours of 08:30 – 17:00, Monday – Friday.
The successful candidate will enjoy a comprehensive benefits package including:
- 25 days plus annual leave plus bank holidays
- Holiday buy and sell scheme
- Employee referral scheme
- Private health insurance
- Pension contribution
- Eye test vouchers
- Electric vehicle salary sacrifice scheme
- Employee assistance programme
Key Responsibilities:
- Cover all stages of Buyback administration (Pre-Return), Stock intake (Vehicles Returns Management, stock acceptance, storage, stock monitoring) and Stock Outflow (stock exit management); ensuring the status of vehicles is updated on the official government website.
- Communicate with customers through regular phone calls and emails, providing prompt and professional responses to queries.
- Order any missing documents from the official website and systems.
- Review inspection reports for coherence; collaborate with experts when necessary and make inspection reports available to partners and customers via designated tools.
- Manage invoicing and oversee collection and delivery processes to completion.
- Perform miscellaneous administrative tasks.
Requirements:
- Flexible and result-driven individual with a focus on completing tasks to their end points.
- Excellent customer service skills, both over the telephone and in person.
- Proficiency in using various computer-based systems.
- Strong attention to detail and ability to manage sensitive data.
- Advanced Excel skills and data manipulation abilities.
Earnings Estimate: £35,000 - £45,000 per annum.
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