Business Operations Supervisor

23 hours ago


Warrington, Warrington, United Kingdom CV-Library Full time

We are seeking a highly organized and detail-oriented individual to fill the role of Administration Supervisor. This is a full-time, permanent position with standard working hours of 08:30 – 17:00, Monday – Friday.

The successful candidate will enjoy a comprehensive benefits package including:

  • 25 days plus annual leave plus bank holidays
  • Holiday buy and sell scheme
  • Employee referral scheme
  • Private health insurance
  • Pension contribution
  • Eye test vouchers
  • Electric vehicle salary sacrifice scheme
  • Employee assistance programme

Key Responsibilities:

  1. Cover all stages of Buyback administration (Pre-Return), Stock intake (Vehicles Returns Management, stock acceptance, storage, stock monitoring) and Stock Outflow (stock exit management); ensuring the status of vehicles is updated on the official government website.
  2. Communicate with customers through regular phone calls and emails, providing prompt and professional responses to queries.
  3. Order any missing documents from the official website and systems.
  4. Review inspection reports for coherence; collaborate with experts when necessary and make inspection reports available to partners and customers via designated tools.
  5. Manage invoicing and oversee collection and delivery processes to completion.
  6. Perform miscellaneous administrative tasks.

Requirements:

  1. Flexible and result-driven individual with a focus on completing tasks to their end points.
  2. Excellent customer service skills, both over the telephone and in person.
  3. Proficiency in using various computer-based systems.
  4. Strong attention to detail and ability to manage sensitive data.
  5. Advanced Excel skills and data manipulation abilities.

Earnings Estimate: £35,000 - £45,000 per annum.


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