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Reservations and Accommodations Team Lead

3 weeks ago

Oxford, Oxfordshire, United Kingdom The Recruitment Group Full time

We are looking for an exceptional Reservations and Accommodations Team Lead to join our team at The Recruitment Group. As a key member of our team, you will play a crucial role in delivering excellent customer service and driving revenue growth.

In this role, you will manage a team of professionals responsible for handling reservations and accommodations for Oxford College. You will work closely with stakeholders to develop and implement strategies that enhance the student experience and increase occupancy rates.

About the Role:
  • Lead a team of reservations and accommodations staff to achieve targets and deliver exceptional customer service
  • Develop and implement strategies to drive revenue growth and improve occupancy rates
  • Liaise with students to understand their needs and preferences
  • Collaborate with departments to ensure seamless communication and delivery of services

This is a challenging yet rewarding opportunity for someone who wants to make a real impact in the higher education sector. We offer a competitive salary package of £40,000 - £45,000 per annum.

Requirements:
  • Proven leadership experience in a similar role
  • Excellent stakeholder management skills
  • Ability to develop and implement effective strategies
  • Strong communication and interpersonal skills