Director of Partner Experience

3 weeks ago

London, Greater London, United Kingdom Hirebridge Full time

{"h1": "Director of Partner Experience", "p": "At Sovos, we're transforming tax compliance from a business requirement to a force for growth. As a global leader, we're revolutionizing how businesses navigate the ever-changing regulatory landscape.

As the Director of Partner Experience, you'll lead the global partner and technical functional enablement strategy, program build-out, and ongoing operations of partner and technical training. You'll build and manage a global team capable of delivering one-to-many and one-to-one training to partners who refer, resell, and implement Sovos solutions.

Key to success will be the ability to package partner training curriculum, content, and tools that are reusable and build partner capabilities across the ecosystem.

You'll orchestrate and lead cross-functional teams from the Regions, Lines-of-Business, and Professional Services teams to develop and deliver learning paths required for partner success.

Responsibilities:

* Identify and assess current and future training needs across the business through market analysis, channel programs, annual goals, and consultation with product and sales leaders.
* Develop and lead the execution of a coordinated global and regional training plan that addresses program and partner needs leveraging an LMS (accreditation, certifications).
* Project manage diverse teams and leverage a variety of training methods, systems, and tools to meet business objectives.
* Monitor and evaluate training program effectiveness, success, and ROI.
* Be adaptable, providing opportunities for ongoing development of training paths.
* Resolve any specific problems and tailor training programs to key stakeholders as necessary.
* Develop and shape training curriculum.
* Work to ensure content is \"partnerized\" for channel delivery and consumption.
* Maintain a clean vision of training trends, learning paths, certifications, and best practices.

What We Need From You:

* 7+ years proven work experience creating, building, and managing partner training initiatives at an Enterprise software or technology company.
* Experience leveraging LMS or other technology to deliver partner training.
* Excellent communication and leadership skills, including prior management experience.
* Strong writing and presentation skills including the ability to help shape training materials.
* Unlimited paid time off (no worrying about accruing time or running out of sick days - If you need time off, take it).
* Paid family leave.
* Company seeded and matched Health Savings Account.

Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religion, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law.

Company Background

Sovos is a global provider of tax, compliance, and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos' cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes.

Follow us on LinkedIn and Twitter.

We're looking for a talented individual to join our team as a Director of Partner Experience. If you're passionate about partner training and enablement, we encourage you to apply.

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