Director of Partner Experience

4 weeks ago

London, Greater London, United Kingdom Hirebridge Full time
Job Title: Director of Partner Experience

At Sovos, we're revolutionizing tax compliance and transforming the way businesses navigate the ever-changing regulatory landscape. As a key member of our team, you'll play a critical role in shaping our global partner strategy and enablement initiatives.

About the Role:

We're seeking an experienced Director of Partner Experience to lead our global partner and technical functional enablement strategy, program build-out, and on-going operations. You'll be responsible for building and managing a global team capable of delivering one-to-many and one-to-one training to partners who refer, resell, and implement Sovos solutions.

Key Responsibilities:
  • Develop and execute a coordinated global and regional training plan that addresses program and partner needs, leveraging an LMS for accreditation and certifications.
  • Project manage diverse teams and leverage various training methods, systems, and tools to meet business objectives.
  • Build and deploy effective on-boarding strategies for the Sovos partner ecosystem to ensure newly recruited partners ramp effectively and efficiently.
  • Monitor and evaluate training program's effectiveness, success, and ROI, providing updated reporting to the broader team.
  • Develop and track key KPIs, manage the training budget, and be adaptable to changing business needs.
Requirements:
  • 7+ years of proven work experience creating, building, and managing partner training initiatives at an Enterprise software or technology company.
  • Track record of designing and executing successful partner enablement and certification programs at scale.
  • Experience leveraging LMS or other technology to deliver partner training.
  • Excellent communication and leadership skills, including prior management experience.
  • Ability to plan, multi-task, and manage time effectively.
  • Strong writing and presentation skills, including the ability to help shape training materials.
What We Offer:
  • An opportunity to work with a global team and contribute to a company that's transforming the tax compliance landscape.
  • Manager bootcamps to help you develop your leadership skills.
  • Unlimited paid time off, paid family leave, and a company-seeded and matched Health Savings Account.

Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees.

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