Motor Trade Support Manager
4 days ago
About This Role
We are seeking a skilled Fleet Administrator to work with our team at Artemis Human Capital, partnering with Northern Ireland's leading motor trade group.
This role offers an excellent opportunity to join a business with a warm and collaborative company culture, providing first-class service to their client base.
As a key member of our team, you will provide administrative support and backup to customers, dealing with all aspects of Service, Maintenance & Repair using our in-house fleet management software.
Your responsibilities will include:
- Providing administrative support and backup to customers.
- Dealing with aftersales, prioritising and authorising scheduled work on various vehicles and fleets.
- Effectively handling breakdowns and accident management.
- Communicating with customers in a polite and professional manner.
Requirements
- Previous experience in a customer service environment.
- Excellent IT skills.
- A confident communicator who can speak with customers professionally and personally.
- Ability to establish and maintain strong working relations with clients.
- Good time management and organisation skills.
What We Offer
In exchange for your skills and experience, we offer a competitive salary, additional benefits, first-class onboarding and training, and the opportunity to progress within one of Northern Ireland's most successful businesses.
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