Motor Trade Support Manager

4 days ago


Belfast, United Kingdom Artemis Human Capital Full time

About This Role

We are seeking a skilled Fleet Administrator to work with our team at Artemis Human Capital, partnering with Northern Ireland's leading motor trade group.

This role offers an excellent opportunity to join a business with a warm and collaborative company culture, providing first-class service to their client base.

As a key member of our team, you will provide administrative support and backup to customers, dealing with all aspects of Service, Maintenance & Repair using our in-house fleet management software.

Your responsibilities will include:

  • Providing administrative support and backup to customers.
  • Dealing with aftersales, prioritising and authorising scheduled work on various vehicles and fleets.
  • Effectively handling breakdowns and accident management.
  • Communicating with customers in a polite and professional manner.

Requirements

  • Previous experience in a customer service environment.
  • Excellent IT skills.
  • A confident communicator who can speak with customers professionally and personally.
  • Ability to establish and maintain strong working relations with clients.
  • Good time management and organisation skills.

What We Offer

In exchange for your skills and experience, we offer a competitive salary, additional benefits, first-class onboarding and training, and the opportunity to progress within one of Northern Ireland's most successful businesses.



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