Customer Service and Sales Representative

3 weeks ago


Exeter, Devon, United Kingdom Amplifon Full time
Role Overview

As a Sales and Customer Service Advisor, you will be a key member of our Amplifon team, responsible for delivering exceptional customer experiences and driving sales growth in our Exeter branch.

Main Responsibilities

• Manage the clinic's diary to optimize sales and service appointments,
• Regularly review customer database to identify opportunities for growth and increase clinic performance,
• Personalize welcome calls to maximize attendance and revenue,
• Schedule appointments with customers and prospects to drive revenue and promote add-on products,
• Manage relationships with existing and potential customers to offer promotions, appointments, and hearing solutions,
• Maintain the appearance and cleanliness of the store according to Amplifon guidelines.

What We're Looking For

The ideal candidate will possess excellent customer devotion, with a proactive mindset and ability to work with minimal supervision. You will also have basic computer literacy, sales skills, and the ability to develop strong working relationships with colleagues and support offices.

About Amplifon

Amplifon is a global leader in hearing solutions, committed to delivering exceptional customer experiences and driving business growth. We offer a close-knit team environment, world-class training, and international opportunities for career development.

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