Software and Support Specialist

1 month ago


StainesuponThames, Surrey, United Kingdom Principle Full time
Software Support Engineer - API / SQL / Scripting

Are you a tech-savvy problem solver with a passion for delivering exceptional customer experiences? We're seeking a skilled Software Support Engineer to join our global team.

The Opportunity:

  • Competitive salary up to £42,000 per year
  • 12-month contract with a flexible hybrid work arrangement
  • Be part of a dynamic team that values collaboration and innovation

Your Profile:

  • Proven experience in providing technical support for B2B software solutions
  • Strong knowledge of CRM tools and defect tracking systems
  • UNIX/Linux environment experience is a plus

Key Responsibilities:

  • Provide timely and effective technical support to business customers
  • Troubleshoot and resolve complex platform issues
  • Develop and maintain knowledge articles to aid in resolving customer-reported problems
  • Perform operational tasks such as provisioning, configuring, and restoring cloud services

Ready to take your technical skills to the next level?



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