Software and Support Specialist
1 month ago
Are you a tech-savvy problem solver with a passion for delivering exceptional customer experiences? We're seeking a skilled Software Support Engineer to join our global team.
The Opportunity:
- Competitive salary up to £42,000 per year
- 12-month contract with a flexible hybrid work arrangement
- Be part of a dynamic team that values collaboration and innovation
Your Profile:
- Proven experience in providing technical support for B2B software solutions
- Strong knowledge of CRM tools and defect tracking systems
- UNIX/Linux environment experience is a plus
Key Responsibilities:
- Provide timely and effective technical support to business customers
- Troubleshoot and resolve complex platform issues
- Develop and maintain knowledge articles to aid in resolving customer-reported problems
- Perform operational tasks such as provisioning, configuring, and restoring cloud services
Ready to take your technical skills to the next level?
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