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Dispensary Assistant
2 months ago
About the Role
We are seeking a highly organized and detail-oriented Dispensary Assistant to join our team at Lakeside Healthcare Group. As a Dispensary Assistant, you will play a vital role in ensuring the smooth operation of our dispensary, providing excellent patient care and support to our patients and healthcare professionals.
Key Responsibilities
- Issue repeat medication requests for patients and local pharmacies.
- Action online repeat prescription requests and use dispensary task boxes appropriately.
- Ensure prescription telephone lines are covered during peak hours.
- Answer prescription queries and issue prescriptions.
- Raise appliance prescriptions for community nursing teams.
- Issue prescriptions for care homes, ensuring timely delivery and signature.
- Organize and sort appliances and paperwork for collection and delivery.
- Transfer medication to patients at the window/counter, adhering to SOPs.
- Collect and record prescription charges, ensuring accurate financial transactions.
- Deal with prescription queries from patients and pharmacies.
- Maintain a clean and organized dispensary environment, adhering to hygiene standards.
About Us
Lakeside Healthcare Group is a leading provider of primary care services, committed to delivering exceptional patient care and support. We are a dynamic and ambitious organization, dedicated to improving the lives and well-being of our patients and communities.
What We Offer
- A supportive and collaborative team environment.
- Opportunities for professional development and training.
- A competitive salary and benefits package.
- A chance to make a real difference in the lives of our patients.
Requirements
- GCSE English and Maths (Grade A-C or equivalent).
- Excellent communication and interpersonal skills.
- Ability to work as part of a multidisciplinary team.
- Working knowledge of Microsoft Office packages.
- Confident telephone manner.
Desirable
- Awareness of general practices and clinical terminology.
