Customer Service Apprentice

4 days ago


Stebbing Green, United Kingdom Thrifty Car & Van Rental Full time

About the Role:

We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Apprentice. As a Customer Service Apprentice, you will have the opportunity to develop your skills and knowledge in customer service, while working in a fast-paced and dynamic environment.

Key Responsibilities:

  • Provide exceptional customer service to our clients, ensuring that their needs are met and exceeded.
  • Assist with administrative duties, including data entry and record-keeping.
  • Support the customer service team in resolving customer queries and issues.
  • Develop and maintain a thorough knowledge of our products and services.
  • Participate in ongoing training and development to enhance your skills and knowledge.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment and build strong relationships with colleagues.
  • Basic knowledge of Microsoft Excel, Word, and Outlook.
  • Maths and English GCSE or equivalent at grade C or above (desirable but not essential).

What We Offer:

  • A competitive salary of £12,000 per annum, paid monthly.
  • 30 days holiday, inclusive of bank holidays.
  • Contribution to Group Personal Pension Scheme.
  • Access to our Thrifty Savings platform, an employee discount scheme offering huge savings across multiple retailers.
  • Funded Summer and Christmas events.
  • Cycle to Work Scheme.
  • Discounted car hire rates.

About Us:

Thrifty Car & Van Rental is a leading rental company in the UK, offering a wide range of vehicles and services to our clients. We are a family business, with a strong focus on customer service and employee development. Our team is passionate about delivering exceptional service and creating a positive experience for our customers.



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