Customer Service Representative

6 days ago


Bexhill, East Sussex, United Kingdom Hastings Direct Full time
Job Description

We are seeking a skilled Customer Service Advisor to join our team in Bexhill. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and providing support for policy renewal queries.

Key Responsibilities:

  • Provide excellent customer service and support for policy renewal queries
  • Work collaboratively with colleagues to resolve customer issues
  • Develop and maintain a thorough understanding of our products and services
  • Meet and exceed customer satisfaction targets

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A supportive and collaborative team environment
  • The chance to work for a leading insurance company

Requirements:

  • Excellent communication and interpersonal skills
  • A strong customer service focus
  • Ability to work in a fast-paced environment
  • Basic computer skills and proficiency in Microsoft Office

Working Hours:

Monday to Friday, 09:00-17:30

Location:

Bexhill office, next to the seafront

Job Reference:

ZIPC1_UKTJ



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