Customer Service Representative

2 months ago

Bexhill, East Sussex, United Kingdom Hastings Direct Full time

About the Role:

We are seeking a skilled Customer Service Representative to join our team at Hastings Direct. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences, ensuring that our customers are satisfied with their policy renewals.

Key Responsibilities:

  • Provide accurate and timely information to customers regarding their policy renewals
  • Handle customer concerns and resolve issues in a professional and courteous manner
  • Work collaboratively with colleagues to achieve team goals and objectives
  • Participate in ongoing training and development to improve customer service skills

What We Offer:

  • A competitive salary of £12,740 per annum, plus bonus and benefits
  • A comprehensive training program to develop your customer service skills
  • A supportive and collaborative team environment
  • Opportunities for career advancement and professional growth

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Strong problem-solving and analytical skills
  • Ability to work collaboratively as part of a team

How to Apply:

Click the 'Apply Now' button to submit your application. You will be required to complete an online assessment and may be invited to an interview.

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