Customer Service Representative

2 months ago

Bexhill, East Sussex, United Kingdom Hastings Direct Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our contact centre, you will be responsible for delivering exceptional customer experiences and providing accurate information to our customers.

Key Responsibilities
  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and up-to-date information about our products and services
  • Work collaboratively with colleagues to achieve team goals and objectives
  • Participate in ongoing training and development to improve customer service skills
What We Offer
  • A competitive salary and bonus structure
  • A comprehensive benefits package, including hybrid working and a generous holiday allowance
  • Ongoing training and development opportunities to enhance your skills and career
  • A dynamic and supportive team environment
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Strong problem-solving and analytical skills
  • Previous customer service experience is desirable but not essential
How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please click the 'Apply Now' button to submit your application.

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