Senior Business Development Manager

1 day ago


Welwyn Garden City, Hertfordshire, United Kingdom Tesco Partners Full time

At Tesco Partners, we're committed to serving our customers, communities and planet a little better every day. As a Senior Business Development Manager, you'll play a key role in enhancing our products by identifying and documenting requirements.

You'll contribute to design, execute business acceptance testing, and support workarounds. Managing colleague help tickets in a timely manner is crucial, providing feedback to tier 1 agents to increase their knowledge, end users to stop tickets being raised, and product teams for product improvements.

We offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you. Our salary for this role is £55,000 - £65,000 per year.

Key Responsibilities:

  • Contribute to design, execute business acceptance testing, and support workarounds
  • Managing colleague help tickets in a timely manner
  • Provide feedback to tier 1 agents to increase their knowledge
  • Stop tickets being raised by end users
  • Support product teams for product improvements

Requirements:

  • Customer focused with good stakeholder management
  • Good knowledge of product management & life cycle, document writing, confident using Word, Excel, PowerPoint, Jira

Benefits:

  • Colleague bonus scheme
  • Holiday starting at 25 days plus a personal day (plus Bank holidays)
  • Buy holiday salary sacrifice scheme (for salaried roles)
  • Retirement savings plan - save between 4% and 7%
  • Life Assurance - 5 x contractual pay
  • 26 weeks maternity and adoption leave (after 1 years' service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks fully paid paternity leave
  • The right to request flexible working from your first day with us
  • Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
  • A Colleague Clubcard for you & a family member (after 3 months of service), giving you access to lots of discounts in-store & online
  • Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home
  • Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds
  • Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want


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