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Strategic Partnership Manager
2 months ago
We are seeking a highly skilled and experienced Strategic Partnership Manager to join our team at Pharmiweb. As a key member of our global clinical operations business unit, you will be responsible for managing key strategic accounts and driving revenue growth.
Key Responsibilities- Manage account or portfolio backlog and deliver revenue growth
- Grow and expand existing client base
- Understand client business needs to ensure annual revenue and growth targets are met
- Build long-term strategic relationships with key client stakeholders
- Innovative thought partner on the design and plan approach for account growth
- Manage full sales cycle with internal support
- Travel and maintain contact with key customers and clients
- Master product suites, track competitors, and maximize sales
- Establish productive relationships with internal and external business leaders
- Build and manage a strong pipeline, meet KPIs, and provide feedback to internal cross-functional teams as needed
- Ensure consistent and quality delivery of the client portfolio by supporting governance effectiveness while leading an issue escalation model for Pharmiweb globally
- Actively participate in the partnership executive level governance structure, messaging, escalation, and communication pathways and documentation
- Provide strategic partnership experience and drug development consultation for key and/or growth accounts with limited assistance
- Responsible for delivery against MSAs and managing overall quality aspects of critical deliverables (KPIs, milestones, quality audits, rebates), operationalize MSAs and associated initiatives/projects
- Initiate and/or maintain key interface with internal/external key stakeholders and senior executive teams based on client portfolio
- All other duties as needed or assigned
- Bachelor's degree or equivalent and relevant formal academic qualification
- Proven track record in winning new business contracts
- Solid understanding of the principles of drug discovery and drug development
- Broad understanding of commercialization, deal terms, and conditions associated with various models
- Strong communication, presentation, negotiation, and Salesforce skills
- Account management experience, including upselling and cross-selling to senior decision makers
- Agile in communication and able to negotiate effectively with customers and internal stakeholders. This includes ability to use tactics and questions to gather perspective
- Ability to influence and confront at all levels within a matrix organization
- Problem solver, out of the box thinker: ability to translate ideas and data into valuable reporting and measure effectiveness
- Demonstrated business acumen and strategic thinker with a strong executive presence
- Proven ability to inspire others through implementation of exemplary team values and established trust
- Demonstrated ability to create tailored approaches to customer needs
- Proven ability to engage clients in discussions related to expanded partnerships, innovation, portfolio growth, pipeline, etc.
- Successful track record of driving leadership teams to improved partnership decisions and outcomes
- Pharmiweb may consider relevant and equivalent experience in lieu of educational requirements
- A strong history of business development (or relevant) experience selling services directly to the pharmaceutical and biotech sector with direct interaction with mid-level and executive-level decision makers
- Proven track record in winning new business
- Experience in managing deals in excess of $20M
- Strong communication, presentation, negotiation, and relationship management skills
Pharmiweb offers a competitive compensation package, including a base salary range of $190,000-$230,000 USD, as well as comprehensive benefits, including medical, dental, vision, life, STD/LTD, 401(K), ESPP, paid time off (PTO) or flexible time off (FTO), and company bonus where applicable.