Customer Service Representative

4 weeks ago


Welshpool, Powys, United Kingdom Tesco Full time

About the Role

We are seeking a skilled and enthusiastic individual to join our team as a Store Assistant in Welshpool Superstore. As a Store Assistant, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities

  • Provide outstanding customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Work collaboratively with colleagues to maintain a clean and organized store environment, ensuring high standards of presentation and display.
  • Process transactions accurately and efficiently, handling cash, credit card payments, and other payment methods.
  • Participate in visual merchandising and stock management activities, ensuring that products are displayed attractively and stock levels are maintained.
  • Contribute to the achievement of sales targets by promoting products, offering recommendations, and providing excellent customer service.
  • Work flexibly to meet the needs of the business, including working varied shifts, including evenings and weekends.

What We Offer

  • A competitive hourly rate, with opportunities for pay progression.
  • A comprehensive training program, equipping you with the skills and knowledge to succeed in your role.
  • A supportive and inclusive work environment, with opportunities for career development and progression.
  • A range of benefits, including discounts on Tesco products, free wellbeing services, and access to our colleague networks.

Requirements

  • A passion for delivering exceptional customer service and a commitment to providing a great shopping experience.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • A flexible and adaptable approach, with the ability to work varied shifts and meet the needs of the business.
  • A commitment to maintaining high standards of presentation and display, and ensuring a clean and organized store environment.


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