Customer Service Representative
4 weeks ago
About the Role
We are seeking a skilled and enthusiastic individual to join our team as a Store Assistant in Welshpool Superstore. As a Store Assistant, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.
Key Responsibilities
- Provide outstanding customer service, responding to customer queries and resolving issues in a professional and courteous manner.
- Work collaboratively with colleagues to maintain a clean and organized store environment, ensuring high standards of presentation and display.
- Process transactions accurately and efficiently, handling cash, credit card payments, and other payment methods.
- Participate in visual merchandising and stock management activities, ensuring that products are displayed attractively and stock levels are maintained.
- Contribute to the achievement of sales targets by promoting products, offering recommendations, and providing excellent customer service.
- Work flexibly to meet the needs of the business, including working varied shifts, including evenings and weekends.
What We Offer
- A competitive hourly rate, with opportunities for pay progression.
- A comprehensive training program, equipping you with the skills and knowledge to succeed in your role.
- A supportive and inclusive work environment, with opportunities for career development and progression.
- A range of benefits, including discounts on Tesco products, free wellbeing services, and access to our colleague networks.
Requirements
- A passion for delivering exceptional customer service and a commitment to providing a great shopping experience.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
- A flexible and adaptable approach, with the ability to work varied shifts and meet the needs of the business.
- A commitment to maintaining high standards of presentation and display, and ensuring a clean and organized store environment.
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