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Veterinary Front Desk Coordinator

1 month ago

Petersfield, Hampshire, United Kingdom CVS Group Plc Full time

About the Role:

We are seeking a skilled and compassionate Veterinary Receptionist to join our team at Archway Veterinary Practice.

As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients and their pets.

Day-to-day duties will include:

  • Answering phones and booking appointments
  • Responding to queries via phone, in person and email
  • Registering new clients
  • Completing insurance forms
  • Dispensing medications
  • Taking payments

What We're Looking For:

We are looking for an individual with previous receptionist experience, preferably in a veterinary setting.

You will need to be resilient, with the ability to cope with potentially distressing and emotional situations.

An excellent communicator with strong empathy is essential, as well as excellent customer service skills and experience in dealing with members of the public.

A positive attitude and excellent teamwork skills are also required.

About CVS:

CVS Group Plc is one of the largest integrated veterinary services providers in the UK.

We are passionate about making pets a priority and providing exceptional care to our clients and their pets.