Tesco Shift Leader
3 weeks ago
About the Role
This is a leadership position at Tesco, where you will be responsible for overseeing the daily operations of a fulfillment center. As a Shift Leader, you will be the go-to person for colleagues in the absence of a Manager, and will be responsible for coordinating the team to deliver great availability for customers and safe operations.
- Complete duty cover, making sure all decisions are right for customer, colleagues and everyone's safety.
- Be the point of contact for colleagues in the absence of a Manager.
- Support Managers to co-ordinate seasonal, community and charity events, creating a great inclusive atmosphere.
- Ensure the centre is always clean, tidy and well presented.
- Coordinate colleagues, ensuring they deliver daily priorities and have their breaks at the right time to fit around operational requirements.
- Be knowledgeable about my centre and our results, coordinating others to deliver the practical actions to make improvements.
- Follow company health and safety routines and ensure colleagues do the same.
- Deliver communication to the team when there are cascades from my manager.
- Look at ways to simplify our operations and share these ideas with my Manager.
- Cover Team Manager absence/days off by coordinating activity across the trading areas.
- Always put the customer first and consider them in everything you do.
- Recognise and celebrate colleagues' achievements.
- Understand what may be getting in the way of delivering a great service/availability and help to remove these obstacles.
- Communicate with picking and delivery teams as required.
- Oversee the day-to-day operation of the colleague shop.
What's in it for you
We offer excellent benefits that help make Tesco a great place to work. These include but aren't limited to:
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
- Request flexible working from day one
- Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
- Access to free wellbeing services with a range of resources to support your mind, body, and life
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
- Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes
- Uniform provided and policies to support you for all of life's moments, big and small
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
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