Network Field Engineer
2 days ago
We are seeking an experienced Network Field Engineer to join our team at NTech Consultants LTD and NTech Contracts LTD. As a Network Field Engineer, you will be responsible for the installation, configuration, and troubleshooting of core networking equipment at various locations across Nottingham and surrounding counties.
Key Responsibilities:
- On-site installation of customer solutions at customer premises and data centre locations
- Co-op diagnostics from remote customer sites to assist with resolving complex faults
- Assist with the installation, configuration, and troubleshooting of core networking equipment at data centre locations
- Provide out-of-hours and on-call assistance to customers, and where appropriate, provide on-site support and replacement of hardware
- Maintain accurate records of equipment, including configurations, in an asset database
- Perform technical support and collate further information where required to pass onto senior stakeholders
- Manage work schedules to SLA working alongside other teams to exceed customer expectations
Requirements:
- Configuration and deployment/installation of Cisco, SD-Wan, and Telephony
- Previous experience of technical support for Cisco, Horizon, Polycom, or Yealink devices
- Previous experience knowledge of Cisco Meraki deployment or Ekahau
- Installation of Cisco CPE
- Excellent team player with a proactive mindset, passion for working together as a team to achieve goals
- Hands-on experience of implementation and support of various software and hardware peripherals
- Outgoing and welcoming personality, able to adapt to differing customer groups at ease
About Us:
NTech Consultants LTD and NTech Contracts LTD is a leading provider of networking and telecoms services. We are committed to delivering a customer experience that exceeds expectations.
Apply Now:
For full details and to apply, please visit our website.
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