IT Field Engineer
6 days ago
About eTeam
eTeam is a leading provider of IT services, dedicated to delivering high-quality solutions to our clients.
Job Summary
We are seeking a highly skilled Field Engineer to join our team. As a Field Engineer, you will be responsible for installing and maintaining network infrastructure, troubleshooting technical issues, and providing exceptional customer service.
Key Responsibilities
- Install and Upgrade Equipment
Install and upgrade network devices, desktops, peripherals, and VCT builds to ensure seamless operation and optimal performance.
Diagnose and Resolve IncidentsDiagnose and resolve technical issues in a timely and efficient manner, minimizing downtime and ensuring business continuity.
Provide Second/Third Line SupportProvide second/third line support for installed networks, desktops, mobile devices, and peripherals, ensuring that technical issues are resolved promptly and effectively.
Collaborate with Other TeamsWork collaboratively with other teams across the organization to ensure that technical issues are resolved efficiently and effectively.
Requirements
- Technical Expertise
Proven technical expertise in network infrastructure, including installation, maintenance, and troubleshooting.
Communication SkillsExcellent communication and interpersonal skills, with the ability to work effectively with technical and non-technical stakeholders.
Problem-Solving SkillsStrong problem-solving skills, with the ability to analyze complex technical issues and develop effective solutions.
What We Offer
eTeam offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Field Engineer looking for a new challenge, we encourage you to apply.
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