Network Field Engineer

2 days ago

Cheltenham, Gloucestershire, United Kingdom NTech Consultants LTD and NTech Contracts LTD Full time
Job Title: Network Field Engineer

We are seeking an experienced Network Field Engineer to join our team at NTech Consultants LTD and NTech Contracts LTD. As a Network Field Engineer, you will be responsible for the installation, configuration, and troubleshooting of core networking equipment at various locations across Nottingham and surrounding counties.

Key Responsibilities:

  • On-site installation of customer solutions at customer premises and data centre locations.
  • Co-op diagnostics from remote customer sites to assist with resolving complex faults.
  • Assist with the installation, configuration, and troubleshooting of core networking equipment at data centre locations.
  • Provide out-of-hours and on-call assistance to customers, and where appropriate, provide on-site support and replacement of hardware.
  • Maintain accurate records of equipment, including configurations, in an asset database.
  • Perform technical support and collate further information where required to pass onto senior stakeholders.
  • Manage work schedules to SLA working alongside other teams to exceed customer expectations.

Requirements:

  • Configuration and deployment/installation of Cisco, SD-Wan, and Telephony.
  • Previous experience of technical support for Cisco, Horizon, Polycom, or Yealink devices.
  • Previous experience knowledge of Cisco Meraki deployment or Ekahau.
  • Installation of Cisco CPE.
  • Excellent team player with a proactive mindset, passion for working together as a team to achieve goals.
  • Hands-on experience of implementation and support of various software and hardware peripherals.
  • Outgoing and welcoming personality, able to adapt to differing customer groups at ease.

About Us:

NTech Consultants LTD and NTech Contracts LTD is a leading provider of networking and telecoms services. We are committed to delivering exceptional customer experiences and exceeding customer expectations.

Apply Now:

For full details and to apply, please visit our website.

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