Technical Support Associate

3 weeks ago


Milton Keynes, Milton Keynes, United Kingdom Air IT Limited Full time
About You

To succeed in this role, you will need to possess excellent technical skills, strong communication abilities, and a passion for delivering exceptional customer service.

Job Responsibilities:

  • Provide technical support to clients via phone, email, or remote desktop
  • Diagnose and resolve technical issues with Microsoft technologies, including Windows desktops and Active Directory
  • Collaborate with team members to escalate complex issues and ensure seamless resolution
  • Prioritise workload to meet client SLAs and provide timely updates

Benefits Package

  • An estimated salary of £28,000 - £38,000 per annum, depending on experience
  • A comprehensive benefits package, including hybrid working options, flexible working hours, and ongoing learning and development opportunities
  • A dynamic and inclusive work environment that values diversity and inclusion


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